On Sportzy Your Privacy Fully Secured

Sportzy (operated by Sportzy Global Ltd., referred to hereinafter as "we", "Sportzy", or "the Platform") is one of Bangladesh's most trusted online Sports Betting platforms. When you use the Sportzy website or mobile app, certain information reaches us. This Privacy Policy ("Policy") clearly explains what that information is, how it is collected, why it is used, and how it is kept safe.

We believe privacy is a fundamental right. From day one, Sportzy has made the protection of user data its highest priority. This policy is built on internationally recognised data protection standards (GDPR-inspired).

Sportzy collects two types of information — what you provide directly, and what is collected automatically.

What You Provide Directly:

• Registration Details: Full name, date of birth, email address, mobile number, and password.
• Identity Verification (KYC): A copy of your National ID (NID) or passport, along with a selfie.
• Address Details: Division, district, and upazila.
• Payment Details: bKash/Nagad/Rocket number or bank account details (full card numbers are never stored).
• Support Contact: What you write or say to our support team.

Automatically Collected Data:

• IP address and device type.
• Browser and operating system information.
• Date, time, and location of login.
• Betting history and transaction records.
• Cookies and session data (see Section 6 for details).

Sportzy uses your information solely for the following purposes:

We never use your information to send annoying spam emails. If you'd prefer not to receive marketing emails, you can unsubscribe at any time.

Sportzy does not share your personal information with third parties Never Sold. However, data may be shared in certain limited circumstances:

• Payment Providers: Solely to process transactions with bikash, Nagad, Rocket, or your bank. These providers operate under their own privacy policies.
• Identity Verification Services: With internationally accredited verification providers during the KYC process, strictly for verification purposes.
• Law Enforcement: As part of our legal obligations, in response to valid court orders or requests from authorized authorities.
• Fraud Prevention: With regulatory authorities in cases of suspected money laundering or fraud.
• Technology Partners: Server hosting and cloud service providers — for technical operations only; they are not permitted to use your data independently.

Sportzy uses multiple layers of security to protect your data. We don't rely on just a password to keep you safe.

• SSL 256-bit Encryption: All communication between your browser and Sportzy's servers is fully encrypted. No third party can read it.
• Password Hashing: Your password is never stored directly. Only a bcrypt hash is kept — making it impossible to recover the original password.
• Two-Factor Authentication (2FA): Verify your login with a mobile OTP — highly recommended.
• 24/7 Security Monitoring: Our security team monitors systems around the clock. Any unusual activity is flagged and acted upon immediately.
• Data Centre Security: Our servers are hosted in internationally certified data centres with strict physical security measures in place.
• Regular Security Audits: Third-party security penetration tests are conducted by independent experts at least twice a year.

Cookies are small text files stored on your browser or device. Sportzy uses three types of cookies:

All cookies except essential ones can be declined. When you first visit the site, you will see a cookie consent prompt — use it to manage your preferences.

Sportzy does not keep your data indefinitely. Each type of information has its own retention period:

• Account Information: For the full duration your account is active, and up to 90 days after closure.
• Transaction Records: Retained for up to 5 years for legal compliance.
• KYC Documents: 5 years, in accordance with international anti-money laundering regulations.
• Betting History: 90 days after account closure, after which data is converted into anonymised aggregate statistics.
• Support Conversations: Up to 2 years.
• Cookies & Log Data: Maximum 90 days.

Sportzy gives you full control over your personal data. You have the following rights:

Sportzy firmly believes that protecting the privacy of minors (under 18) is of the utmost importance.

• Sportzy does not knowingly collect information from anyone under the age of 18.
• Age is verified at the point of registration. Providing a false age will result in account termination.
• If any minor's information is collected inadvertently, it will be deleted as soon as we become aware of it.

Sportzy may update this policy when necessary. In the event of any changes:

• You will be notified by email before any significant changes take effect.
• The "Last Updated" date at the top of the page will change.
• Continued use of Sportzy after any changes are made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may close your account.

The latest version of this policy will always be available on this page.